All the how's, when's and what's for consigning with Swan Dive.
Swan Dive accepts women's clothing, shoes, handbags, accessories and jewelry with upscale, one-of-a-kind or exceptionally special labels in ready-for-sale condition.
Consignment hours are normal business hours Tuesday through Saturday, and no appointment is necessary. See our Contact Us page for more information on general store hours.
Our space is small and our racks are full, which means we only take the best of the best. Items must be in excellent condition, pristine and thoughtfully presented. Fresh from the dry cleaners? Bring them in! Crammed into a shopping tote? Not so much.
Take a close look for any stains, rips, broken zippers or blemishes — we're picky!
Ready to consign that gorgeous Armani winter coat? We'll take it, as long as it's not the middle of July. Keep the seasons and weather in mind when you bring in your consignment pieces so that our inventory in the store reflects what's going on outside it. We want to give your items the best opportunity to sell!
As soon as we accept an item, it heads to the floor. Swan Dive prices each item according to market value, and when a lucky shopper takes it home, consignors get 50 percent of the selling price. Checks or cash payouts can be requested at any point during normal business hours, or use it as store credit for finding another gem to take home!
How long will Swan Dive keep my items?
All consignments are held for a 60-day period. This may be extended at Swan Dive's discretion, but an extension is not guaranteed.
What happens if an item doesn't sell?
All unsold items will need to be picked up at the end of the consignment period, so if you would like them back, give us a call and we can collect them for you. Any uncollected items will thoughtfully be donated to one of our many Bay Area charity partners.
Do you make house calls to pick up items?
Our minimal staff limits our ability to offer this as a full-time service, however, we are happy to discuss the possibility. Give us a call!
I have a gorgeous Celine bag, but there's a small stain at the bottom. Will you still take it?
There are some items that can be sold with minor flaws, however, most pieces don't fall into this category. We're always happy to take a look, but no matter what the label, we won't be able to take anything that is seriously damaged. Oftentimes, a quick trip to the shoe repair or a few minutes with a spot remover makes the difference between a sellable and non sellable item!
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